Join a Team That is Revolutionizing Medial Device Packaging

Our employees are the true Guardians of our customer’s medical devices, ensuring their safe and sterile journey to the surgical field.

With our united efforts and shared values, we are revolutionizing medical device packaging.

As we grow our team, we are always looking for dynamic individuals who share our enthusiasm for creating impactful change and exceeding expectations

Interested in taking up the shield and providing innovative packaging solutions and services to protect our customer's medical devices?

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Available Positions

Technical Account Manager

Guardian Medical USA, LLC
11360 S Airfield Rd,

Swanton, OH 43558

Guardian Medical, USA, Inc. is seeking a Technical Account Manager to expand Guardian’s footprint within existing customers and support the acquisition of new customers.

Guardian Medical is a growth stage company aiming to revolutionize the way medical devices are delivered to the surgical field by Advancing Sterile Packaging. Our mission is to design and manufacture innovative sterile barrier packaging solutions that provide unparalleled protection, deliver value in the operating room and minimize the environmental footprint. We will inspire customer trust through exceptional value, service, and quality while reducing sterilization, shipping, and storage costs.

We are seeking a Technical Account Manager to nurture relationships within existing customers, to identify new opportunities, to provide technical sales support and to drive new and existing customer growth by selling Guardian’s solutions and communicating Guardian’s value proposition.

This position would work collaboratively with our VP of Business Development to shape our strategy to execute our sales, marketing, and new customer acquisition goals. We offer a fast-paced environment in a quickly growing company where you will become an integral part of our growing team and gain new skills and experience in a multitude of areas resulting in the opportunity to advance as Guardian grows.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Cultivate and maintain relationships with our customer’s technical teams to identify opportunities for upselling or cross-selling

  • Provide technical support for the VP of Business Development, directly engaging with customers to understand their needs, offering suitable technical solutions and ensuring that all technical information is effectively communicated

  • Direct Guardian’s marketing firm’s digital activities i.e. blogs, posts, and e-mails

  • Work with Guardian’s VP of Business Development and Guardian’s marketing firm to develop and execute on Guardian’s sales and marketing strategy, priorities, and budget

  • Generate sales and marketing tools/materials to optimize the sales process

  • Support Project Engineer(s) in developments and validations to accelerate customer’s onboarding process

  • Support Operations and Quality in customer service activity to ensure customer satisfaction.

  • Coordinate and ensure proper planning and preparation for trade shows and represent Guardian positively and professionally

  • Work with our engineering team to prepare technical abstracts and presentations

  • Create estimates and prepare formal proposals or quotations

  • Value Sell and maximize price / margin with customers to drive profitability

  • Share customer feedback to shape overall business strategy and growth and assist management with the financial evaluation of the return on investment of new product or service enhancements

  • National and potentially international travel is required for this position and is anticipated to be a large portion of the role


The requirements listed below are representative of the knowledge, skill, and or ability required. 

  • Solid technical background with understanding and/or ability to quickly learn technical aspects of medical device packaging and the medical device industry

  • A solid foundation in sales techniques

  • Ability to adapt quickly to new situations, take on multiple roles, and thrive in ambiguous and fast-paced environments

  • Excellent written and verbal communication skills in English

  • Ability to explain and present technical concepts in an easy-to-understand manner

  • Skilled with Microsoft Office

  • Excellent presentation skills

  • Results-driven that can be demonstrated by setting and reaching specific goals

Required education:
BS degree or equivalent, preferably with Engineering base 

Required experience:
3 to 7 Years in technical sales, marketing and/or medical device

Job Type:
Full-time, Monday through Friday

Work Location:
In person preferred, but not required

Base $85,000-$125,000 + performance bonuses


  • 401(k)

  • 401(k) matching

  • Health, life & disability insurance


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